If you are not completely satisfied with your purchase, we're sorry to hear that, we hope to please.
With that being said, You must contact K Davis Studios within 7 days of receipt to arrange for a return or exchange. Please do not return items without return authorization.
Please note:
Goods will only be accepted for return or exchange if they are returned within 10 days of delivery, unless we have notified you otherwise. Exchanges or refunds (minus shipping) will be made once the item has been received in unused and undamaged condition in its original packaging.
The item is your responsibility until it reaches me. Therefore for your own protection I recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility. Delivery charges are not refundable.
Sorry, I cannot accept C,O,D,'s
...
TO MY EXCELLENT INTERNATIONAL CUSTOMERS:
Please note as mentioned in the European Directive, earrings will no longer be refundable.
Any earrings/hoops/posts shipped internationally will be heat sealed in a plastic bag. Once removed from the sealed bag, these will not be returnable due to hygienic reasons also covered in the directive. Sorry for any inconvenience.
* If the item you ordered is considered "custom" as defined as: made (in your size choice, your choice of material or stone, with the finish or changes you requested), this means the item is not returnable under the European Union Directive on Consumer Rights, right of return.
* All other exchanges or refunds (Minus Shipping) will be made once the item has been received by me (K Davis Studios) in unworn and undamaged condition in its original packaging. Customs fees are not refundable.
* Buyer is responsible for return shipping. Sorry, I cannot accept COD's.
* INTERNATIONAL BUYERS: If these terms are not acceptable and you need to cancel your order, please contact me before item is shipped.
... ...
RETURNS OF CUSTOM JEWELRY ORDERS:
Each made to order or custom creation requires my time and materials, so custom orders are usually non-refundable. Although certain exceptions may be made, it is at my discretion.
Please be sure to contact me before you attempt to return a custom item. Returns without prior authorization will be refused.
A restocking fee of 25% (sterling), 35% ( gold) will be charged on all altered, personalized, customized and custom orders
With that being said, You must contact K Davis Studios within 7 days of receipt to arrange for a return or exchange. Please do not return items without return authorization.
Please note:
Goods will only be accepted for return or exchange if they are returned within 10 days of delivery, unless we have notified you otherwise. Exchanges or refunds (minus shipping) will be made once the item has been received in unused and undamaged condition in its original packaging.
The item is your responsibility until it reaches me. Therefore for your own protection I recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility. Delivery charges are not refundable.
Sorry, I cannot accept C,O,D,'s
...
TO MY EXCELLENT INTERNATIONAL CUSTOMERS:
Please note as mentioned in the European Directive, earrings will no longer be refundable.
Any earrings/hoops/posts shipped internationally will be heat sealed in a plastic bag. Once removed from the sealed bag, these will not be returnable due to hygienic reasons also covered in the directive. Sorry for any inconvenience.
* If the item you ordered is considered "custom" as defined as: made (in your size choice, your choice of material or stone, with the finish or changes you requested), this means the item is not returnable under the European Union Directive on Consumer Rights, right of return.
* All other exchanges or refunds (Minus Shipping) will be made once the item has been received by me (K Davis Studios) in unworn and undamaged condition in its original packaging. Customs fees are not refundable.
* Buyer is responsible for return shipping. Sorry, I cannot accept COD's.
* INTERNATIONAL BUYERS: If these terms are not acceptable and you need to cancel your order, please contact me before item is shipped.
... ...
RETURNS OF CUSTOM JEWELRY ORDERS:
Each made to order or custom creation requires my time and materials, so custom orders are usually non-refundable. Although certain exceptions may be made, it is at my discretion.
Please be sure to contact me before you attempt to return a custom item. Returns without prior authorization will be refused.
A restocking fee of 25% (sterling), 35% ( gold) will be charged on all altered, personalized, customized and custom orders
